Client Support

IV News & Brews

• IV News & Brews | Jan. 28, 2020
• IV News & Brews | Dec. 17, 2019
• IV News & Brews | Dec. 3, 2019
• IV News & Brews | Nov. 19, 2019
• IV News & Brews | Nov. 5, 2019
• IV News & Brews | Oct. 22, 2019

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Marketing

• Facebook Pixel Updates
• Customer Relationship Management (CRM) Systems — Integrate Your Account with our Platform
• Instagram Best Practices for VOD
• Facebook Advertising

New Features

• Top Level Filtering Best Practices
• Top Level Filtering in iOS App
• Cancelation Survey
• Purchase Flow
• Push Notifications

New Client Quick Start

• Creating Collections - Quick Start

Getting Started

• Video Equipment Recommendation
• Where are my videos stored once I upload them?
• Who can access my videos?

Customer Access and Technical Support

• Playlists on the Android App
• Playlists on the iOS App
• Playlists on the Web
• How do subscribers download videos?

Uploading Media and Organizing Content

• Adding Media to a Subscription, Category or Collection

Subscription Center

• New Subscriptions: Creating and Managing
• Subscription Center Home Page
• Subscription Overview - Subscribers and Revenue
• Subscription Center Cancellation Policies
• Processing Subscription Cancellation Requests

Managing Subscribers

• How to Create a new Subscriber Account

Browser & App Supported Versions

• Amazon Fire Mobile & TV Supported Devices
• Supported Browsers for Streaming

Live Streaming

• Live Streaming Tutorial

General Support

• What Analytics are Available on my Subscribers?
• How do I cancel my Intelivideo account?