Client Support

IV News & Brews

• IV News & Brews | Oct. 11, 2019

New Features

• Cancelation Survey
• Purchase Flow
• Push Notifications
• Facebook Advertising

New Client Quick Start

• Creating Collections - Quick Start

Getting Started

• Video Equipment Recommendation
• Where are my videos stored once I upload them?
• Who can access my videos?

Customer Access and Technical Support

• Playlists on the Android App
• Playlists on the iOS App
• Playlists on the Web
• How do subscribers download videos?

Uploading Media and Organizing Content

• Adding Media to a Subscription, Category or Collection

Subscription Center

• New Subscriptions: Creating and Managing
• Subscription Center Home Page
• Subscription Overview - Subscribers and Revenue
• Subscription Center Cancellation Policies
• Processing Subscription Cancellation Requests

Managing Subscribers

• How to Create a new Subscriber Account

Browser & App Supported Versions

• Amazon Fire Mobile & TV Supported Devices
• Supported Browsers for Streaming

Live Streaming

• Live Streaming Tutorial

General Support

• What Analytics are Available on my Subscribers?
• How do I cancel my Intelivideo account?